About This Course
Effective leadership begins with understanding the qualities, behaviors and competencies that help managers inspire confidence, communicate expectations and guide their teams toward shared goals.
This program explores nine essential leadership competencies and the skills, behaviors and personal qualities that help managers lead effectively.
Participants consider the competencies demonstrated by successful leaders and the practical actions that help supervisors guide and support their teams.
Learning Objectives
This course is designed to help participants:
- Understand the process of determining leadership competencies.
- Identify the personal qualities associated with effective leaders.
- Discuss the actions that competent leaders take.
- Recognize the importance of effective leadership and supervision.
Topics Covered
- The Leadership Capstone Model
- Nine Leadership Competencies Defined
- Focus on Employees, Competition and Customers
- Acknowledge Your Competencies
Supporting Training Resources
The existing program includes supplementary materials covering topics such as:
- Leadership versus management
- Creative thinking
- Effective listening
- The importance of management
- Leadership in a changing workplace
Review materials and an examination with answer key are also part of the existing course resources.
Final contents of the Training-to-Go package are currently being reviewed.