Feel free to explore our site. Feel free to contact me by email, or by our web access page (no email needed) if you would like additional information. We welcome suggestions and comments. ~ Maureen Lloyd-James, Ph.D.

We will be starting new courses in a couple of weeks. This course is now closed. Certificates for the courses below have been sent out. If you have any questions do contact us! have a super week!

ET INTRO group please use THIS link:

For Introduction to Management Groups A, B, & C

Introduction to Management in the Hospitality Industry

• The "ET" Intro to Management groups

ET CULTURAL Diversity group please use THIS link:

For Cultural Diversity Groups A, B, & C

Cultural Diversity in the Cruise Industry

The "ET" Cultural Diversity groups

NET INTRO group please use THIS link:

For Introduction to Management Groups D, E, F, & G

Introduction to Management in the Hospitality Industry

• The "NET" Intro to Management groups

NET CULTURAL Diversity group please use THIS link:

For Cultural Diversity Groups D, E & F

Cultural Diversity in the Cruise Industry

The "NET" Cultural Diversity groups

Introduction to Management in the Hospitality Industry

CEU Credits: 1.5
Course Description: This course will give the student an overview of successful management in the Hospitality Industry. Focus is on communicating effectively in a multicultural, dynamic organization and in gaining skills that a manager must have in order to become a great coach and supervisor.

Cultural Diversity for the Cruise Industry

CEU Credits: 1.5
Course Description: Gaining a better insight to cultural diversity will help communication become more effective across cultural lines and will help eliminate conflict resolution resulting from diverse backgrounds. This course celebrates cultural diversity and focuses on enhancing customer service.

The featured courses this month will start on April 20, 2009. They are each three weeks long and can be taken consecutively (one after the other) or simultaneously (both at the same time). These courses are only offered online. These courses are currently being offered at no charge (usually $150 each) as a special study is being conducted around them. Applicants will be expected to complete the course. Those who successfully complete the course/s will be awarded 1.5 continuing education credit units from Wessex University.