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Length of Course: 12 hours

Employees respect their manager when they know when they know is expected of them and have clear guidelines as to their roles and responsibilities. This program looks at the role of the participative leader and what skills and abilities are required to develop these traits.

This course is set up as a 12 hour course
Objectives:

To explain the process of determining leadership competencies

To discuss personal qualities of leaders

To discuss actions that competent leaders take

To stress the importance of being a good leader (supervisor)

The material that will be covered includes:

The Leadership Capstone Model
Nine Leadership Competencies Defined
Focus on Employees, Competition and Customers
Acknowledge Your Competencies

Additional material available includes:

Exam with answer key
Review material
Distinguish between a leader and a manager
IQ Creative Thinking Test (with answers)
Importance of Management
21st Century Leaders
Listening handout
Opportunities not limitations
Humpty Dumpty’s Wall

Text Provided: Crisp: Understanding Leadership Competencies: Creating Tomorrow's Leaders Today (50-Minute) Guggenheimer, Patricia, ISBN: 1-56052-49709

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Our Philosphy

Our goal is to fully engage people in desiring to achieve improved results within their lives. Our classes focus on developing the individual first, which creates a personal transformation resulting in happier team members and better performance.

Our USP

Our unique selling proposition (USP) is that all our courses have an facilitator involved. Most of our facilitators are experts on their fields and come form many part of the world.

Key of Success

We have a very committed groups of professional teachers and expert-in-their-field trainers. Many of our students have taken many of our courses. Students who have worked with our faculty in still touch base with faculty years after they have completed courses.